Privacy Policy
Your privacy matters. This policy explains what we collect, why we collect it, and how you can exercise your rights.
Scope
This policy covers nova-riser.com and the Nova Riser Automation platform and services. By using our sites and services, you agree to this policy.
Data we collect
- Contact data: name, email, phone, organization
- Usage data: pages visited, features used, diagnostics
- Transaction data: subscription details, invoices
- Technical data: IP address, device, browser
How we use data
- Provide and improve services
- Respond to inquiries and support
- Security, fraud prevention, and auditing
- Communications about updates, with opt‑out options
Legal bases
We process data on the basis of contract performance, legitimate interests (service improvement, security), legal obligations, and consent where applicable.
Sharing
We use vetted subprocessors for hosting, analytics, and support. We require appropriate safeguards and DPAs.
International transfers
When transferring data internationally, we implement appropriate safeguards such as SCCs and access controls.
Retention
We retain data for as long as necessary for the purposes described, then delete or anonymize it according to policy.
Your rights
- Access, rectification, erasure
- Restriction or objection to processing
- Data portability
- Right to withdraw consent where applicable
To exercise rights, contact: [email protected] or write to: Level 17, 40 Mount Street, North Sydney NSW 2060, Australia.
Security
We apply defense‑in‑depth practices including encryption, RBAC, and auditing.
Cookies
See our Cookies Policy for details on cookies and choices.
Changes
We will update this policy as needed and post the latest version here with an updated effective date.
Contact
Email privacy questions to [email protected].