Automate processes, eliminate friction, scale operations with confident control

Nova Riser Automation is a modern, trustworthy, and data‑driven platform that orchestrates people, data, and systems—so your teams move faster with accuracy, auditability, and measurable uplift.

  • Reduce manual work by 60–80% with intelligent workflow orchestration
  • Slash cycle times using rules, events, and AI‑assisted decisions
  • Gain real‑time visibility with KPIs, audit trails, and SLA tracking
  • Scale securely with enterprise‑grade governance and access control

What the platform delivers

End‑to‑end workflow automation

Design and run cross‑department workflows that span CRMs, ERPs, data warehouses, and custom apps. Trigger actions from events, escalate when SLAs are at risk, and keep every step auditable.

End‑to‑end workflow automation diagram

Rules and decisioning

Apply business rules and AI‑assisted recommendations to standardize decisions—eligibility, risk, routing—so your processes are fast, consistent, and compliant.

Business rules and decisioning

Unified dashboards and KPIs

Track throughput, cycle time, first‑pass yield, and ROI in real time. Compare before/after process performance and prove the value of automation to every stakeholder.

KPI dashboard

Secure, scalable foundation

Single sign‑on, role‑based access, encryption in transit and at rest, and comprehensive audit logs keep governance strong while you scale across teams and regions.

Security and governance

High‑impact automation scenarios

Lead‑to‑Order acceleration

Auto‑qualify leads, route to the right rep, generate quotes, and validate pricing approvals—integrated with your CRM and billing to reduce time‑to‑revenue.

Service operations

Automate case triage, SLA alerts, escalations, and knowledge suggestions for agents. Improve first‑contact resolution while maintaining accurate records.

Finance and back office

Streamline invoice approvals, vendor onboarding, expense audits, and period close tasks with rules and audit trails that make compliance frictionless.

IT and data workflows

Simplify access requests, change approvals, data provisioning, and incident coordination with human‑in‑the‑loop controls and full observability.

Measurable operational lift

  • Cycle time: 2–5x faster from intake to completion
  • Accuracy: up to 98% first‑pass yield with standardized decisions
  • Costs: 35–60% reduction in manual effort and rework
  • Compliance: complete traceability with role‑based access

ROI you can defend

Our methodology benchmarks baseline metrics, sets target KPIs, and tracks outcomes in shared dashboards. You always know what moved the needle and why.

ROI improvement

Customers and outcomes

“We cut onboarding time from 9 days to 36 hours. The audit trail alone saved us during a compliance review.”

— Olivia Chen, Operations Director, Melbourne

“Our finance approvals run automatically with clear exceptions. Team satisfaction went up and month‑end closes are predictable.”

— Daniel Wright, CFO, Brisbane

“Support SLAs held at 99% during peak season thanks to routing and escalation rules in Nova Riser.”

— Priya Nair, Head of Customer Care, Sydney

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Why Nova Riser Automation

  • Reliable orchestration engine with robust SLAs
  • Security by design: SSO, RBAC, encryption, and audit
  • Broad connector catalog and flexible APIs
  • Clear success plans and expert guidance
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Ready to start?

Speak with a specialist or request a guided demo. We’ll map your process, estimate ROI, and propose a phased rollout that delivers value fast.

Address: Level 17, 40 Mount Street, North Sydney NSW 2060, Australia

Phone: +61 2 8016 3724

Email: [email protected]

Hours: Mon-Fri: 8:30-17:30, Sat: 9:00-13:00